LipMax

Support

Email us and we'll get back to you.

hzakzak8@gmail.com

How do I cancel my subscription?

Subscriptions are managed by Apple, not by us. Open your Apple subscription settings, pick LipMax, and cancel. Cancel at least 24 hours before the period ends to avoid the next charge.

I paid but Pro isn't unlocked.

Open the app, go to Settings, and tap Restore Purchases while signed into the same Apple ID you bought with. If it still doesn't unlock, email us.

How do I delete my data?

Settings → Delete My Data removes your scores, plan, and progress photos from the device. Deleting app data does not cancel your subscription — cancel that with Apple.

Where do my photos go?

Nowhere. Your selfie is analyzed on your device and is never uploaded. See the Privacy Policy.

Can I request a refund?

Refunds are handled by Apple. Use reportaproblem.apple.com with the Apple ID that made the purchase.